Product Key Upgrade

There may come a time when you need to increase the node count of your license, say from 128 nodes to 256 nodes. The limit of a license is contained within your product key.

Your product key is permanently stored in the green USB dongle and a program is required to change the product key.

Such a program is installed to the C:\intravue\tools\RegisterPK folder of the host computer during IntraVUE installation. This program will be on any computer on which IntraVUE was installed.

To upgrade your USB dongle with a new product key launch the program RegisterPK.exe in that folder.

There are 3 main steps to changing the product key in a USB Dongle.

  1. Fill in the fields at the top by clicking on 'Read Dongle'. You must change the Product Key field from the current product key to the new Product Key. You must enter a Contact and Company name.
  2. If the computer you are using has access to the public Internet, you can use the button 'Get Registration Code from Internet'. If it does not, you must go to www.intravue.net and select 'Product Registration' at the top of the page. Then complete a similar set of fields on that registration page. When you select 'Get Registration' you will need to copy the 32 character Registration Code and enter it into that field of the RegisterPK program
  3. Select the 'Update Dongle' button.

You must get a message that the dongle was successfully written to and updated for the change to take place. If there is a problem, an error message will indicate the cause. The most likely problem is a mistake on the registration code when manually entering it.

Note: When you select the 'Read Dongle' button, you are getting the current registration info. When the Product Key changes the Registration Code also changes to authenticate the new product key.